Can Customers See the Whiteboard?
Can My Customers See the Whiteboard Too?
Yes, your customers can access a simplified version of the Whiteboard in Tideforce. While they don’t have access to all the detailed scheduling and management tools, they can see essential information relevant to their bookings and sessions.
Key Points:
Limited Access for Customers: Customers can view their own session details on the Whiteboard, including upcoming bookings, session times, and any necessary resources like rental equipment. However, they do not have access to the backend planning tools or administrative data used by your staff.
User-Specific Content: Tideforce is designed to ensure that each user profile only has access to the information relevant to them. For customers, this means they can see their booking status and upcoming classes, but won’t have visibility into other customers or administrative functions.
Privacy and Security: By limiting customer access to the Whiteboard, Tideforce ensures that sensitive information such as other participants’ details, instructor schedules, or internal notes remain private and secure, maintaining a high level of privacy for both customers and staff.
Tip:
Encourage customers to regularly check their Whiteboard view for updates on their upcoming sessions and any equipment they may need. This keeps them informed and engaged without overloading them with unnecessary details.