The Tideforce Hub is a powerful tool for both the front and back office, providing smart filters and search capabilities that allow staff to quickly and efficiently manage all purchases, bookings, and inquiries. It helps streamline operations by offering clear visibility into the status of bookings and payments.

Key Points:

• Smart Filters for Custom Views: The Hub allows office staff to apply smart filters, customizing the display of purchases, bookings, and inquiries to meet their specific needs. Whether it’s tracking new bookings or monitoring payment statuses, the Hub can be tailored to show exactly what each department needs to see.

• Real-Time Booking and Inquiry Management: With the Hub, front office staff can easily keep track of new bookings and customer inquiries in real time. This ensures that they can respond promptly to any new requests and manage customer communications efficiently.

• Payment Tracking: The Hub enables the back office to monitor the payment status of all bookings. It provides a clear view of pending, completed, or overdue payments, helping staff maintain financial oversight and ensure that no transaction is missed.

• Advanced Search Functionality: The search and filtering tools make it easy to locate specific bookings, purchases, or customer data. This is especially useful when handling customer inquiries or reviewing past transactions, as staff can quickly find relevant information without digging through endless records.

Tip:

Regularly customize the filters in the Hub based on your current operational needs. This ensures that both front and back office teams are always focused on the most important data, improving response times and overall efficiency.