The Tideforce Hub is designed to give customers a clear and organized view of their interactions with your sports school. From bookings to purchases, the Hub provides a comprehensive overview, ensuring customers can easily access important details at any time, giving them peace of mind.

Key Points:

• Booking Overview: Customers can view all of their upcoming and past bookings in one place. This helps them stay on top of their schedules and easily find information about future classes, workshops, or camps they’ve registered for.

• Rental Tickets: For schools that offer equipment rentals, the Hub allows customers to see details about their rental tickets. They can check what they’ve rented, when it’s due back, and any associated fees.

• Instructor Reports: The Hub also documents all instructor reports from sessions attended. This ensures customers have a detailed, transparent view of each session they’ve booked, including insights and feedback from the instructor. This transparency gives clients confidence and peace of mind about their overall progress.

• Vouchers and Gift Cards: Customers can also track any vouchers or gift cards they’ve purchased or received. This feature ensures they can easily apply available credits when booking new services.

• Shop Purchases and Wishlists: Any items purchased from your school’s online shop will appear in the Hub. Customers can see what they’ve bought, track the status of those items, and even view items they’ve marked for future purchase in their wishlist.

Tip:

Encourage your customers to regularly check their Hub for any upcoming bookings, instructor feedback, or available vouchers. This can increase engagement and improve their overall experience with your school, while also reducing missed bookings or unused credits.