TIDEFORCE’s next update brings a new booking journey for guests and practical help for school teams. Deployment is planned for the evening of 10 November 2026, with availability for schools expected on 11 November. Your current booking system stays active until you choose to switch.
Prepare your checkout, then choose when to switch
Booking engine v3 brings bookings and shop items into one cart and a one-page checkout. A guest can book a course and buy a shop item in the same purchase. Clear product pages show the selection and total, while the flow prepares the next step in the background.
Once TIDEFORCE has unlocked v3 for your school, an admin can configure and preview it in Settings → Booking Engine. Publish your configuration and enable it for your location when you are ready. Your existing booking system remains in use until then. We’ll continue supporting the old booking engine through 30 November 2026. We recommend switching to v3 as soon as possible and can help you get set up.
Meet Tide, your setup and navigation assistant
Tide opens from the sparkle icon in the staff app. Describe an event, camp or course product and work through its setup in chat. You confirm what is created, and the new offer stays hidden until you review and publish it. Tide can also check what is missing on an open event and help add another date.
For everyday navigation, ask where to find a feature—for example, rental prices—and Tide links to the right page. This release does not generate reports or change existing prices. TIDEFORCE activates Tide for your location and provides and manages the API key. Your team does not need to configure an API key. Event setup requires a manager role, while course-product setup is available to office staff and above.
AI Commerce is out of beta
AI Commerce makes published products, services, experiences and shop items readable for AI assistants. A guest asking about a course or camp can discover relevant offers through AI chat. Supported assistants can prepare a cart for eligible offers and pass the guest to the school’s TIDEFORCE checkout to complete the booking and payment.
AI Commerce must be enabled. Once it is available for your school, an admin can review the status under Booking Engine → AI Commerce and check that descriptions, prices and dates are complete. Discovery and cart support depend on the assistant and the offer; enabling the feature does not guarantee visibility or recommendations. See the AI Commerce overview for the distinction between discovery and checkout.
Rental starts and rest days that match your school
The rental board lets staff plan a walk-in or start it directly, with a choice of start time. Future starts count down; each equipment item shows its own running time, and reminders highlight missing equipment.
The Seasons calendar reads rest days from Work Settings, so Sundays are shown as working days when that is how your school operates. Capacity editing is easier to find, and South Africa is added to the guest check-in quick list.
How does this work at your school?
Bring an everyday task from your school. We’ll show you how it could work in TIDEFORCE.
Request a demo →