Product updateFinance & Back Office

Explain deposits and remaining payments clearly

Show the total price, deposit and balance for one course option.

The payment choice should suit your offer and be clear to guests. A suitable default starts checkout with the option your school prefers.

State the total price, amount due now and remaining payment

Choose a real offer and one specific option. Put the total price, amount due now and remaining balance next to each other. Explain when and how the balance is due. A preselected checkout option does not replace that explanation.

This example does not describe TIDEFORCE fees or a universally supported payment method. Use only a payment route your school actually offers for this booking. Check that the amounts still match when the option, participant count or extras change. In this example: €80 + €160 = €240.

Compare payment details on the course page, summary and confirmation

  1. On the offer page: Can guests tell what the price refers to? A deposit must not look like the total course price.
  2. In the order summary: Do the selected service, total and payment choice agree? If both are available in your setup, also check switching from a deposit to full payment.
  3. In the confirmation: Can the guest identify what has been paid and any remaining payment step? Review an existing anonymised confirmation or a suitable test setup without triggering a real booking.
  4. For the team: Who checks unpaid balances before the course? Where do you record an agreed exception so reception can find it?

Your result: consistent payment information for a real school offer. Ask another person to read it and explain the amount due now and the later step. If they cannot, improve the labels first. Use the course-page check before purchase and the check-in routine for open points on arrival.

Set the deposit or full amount as the initial payment choice

With deposit mode enabled, the school can preselect the full amount or the deposit. The amounts available still depend on the configured deposit rule.

Check switching between a deposit and full payment

Where both amounts are permitted, guests can switch to the other option. The amount due now and any remaining balance should be clear.

Check a typical offer on a phone and desktop to confirm that the payment choice matches the booking conditions.

Distinguish a course deposit from an equipment security deposit

A part-payment counts toward the booking price. A security deposit for rental equipment serves a different purpose and belongs to a separate workflow.

See payments and invoicing for the connection between bookings, payments and invoices.

Practical knowledge for every watersports school

Explain deposits and remaining payments

One printable page in German to compare the total, deposit and balance on the course page, booking summary and confirmation.

  • Record the amounts and when and how the balance is due
  • Compare the same course option in three places
  • Correct one conflicting detail and check it again

PDF · A4 · 1 page · German

Explain deposits and remaining payments

We store your email address and requested guide in our CRM, Attio. You receive a direct download and a one-time email with the guide. Our team receives an internal notification. This does not subscribe you to a newsletter. Privacy information.

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